Kensington Health Clinic

**What people love:** Reviewers appreciate the clinic's central London location and modern facilities. **Common concerns:** The clinic faces severe and widespread criticism regarding poor customer service, unresponsive staff, long wait times, and billing issues. Many patients report feeling rushed during appointments and express frustration with lack of follow-up care. **Verdict:** The overall picture is decidedly negative, with a rating of 1.30/5 suggesting serious operational and service delivery problems that prospective patients should carefully consider. **Watch:** Administrative delays and billing discrepancies affecting multiple patients; Complaints about consultant rudeness and dismissiveness during consultations; Difficulty reaching the clinic by phone and poor response to inquiries