What reviewers actually say
**What people love:** Patients appreciate the convenient central London locations and some report positive outcomes from specific treatments. Staff professionalism is occasionally highlighted in individual reviews.
**Common concerns:** Significant complaints centre on high costs, aggressive sales tactics, and inconsistent clinical outcomes. Many reviewers report unmet expectations, poor aftercare support, and difficulty obtaining refunds despite promised satisfaction guarantees.
**Verdict:** The overall picture is negative, with the low Trustpilot rating and high complaint volume suggesting systemic issues with service delivery and patient satisfaction.
**Watch:** Multiple complaints about specific practitioners delivering poor results or unprofessional conduct during consultations; Cluster of reviews citing aggressive upselling and difficulty obtaining promised refunds or revisions; Recurring issues with inadequate post-treatment support and unresponsive customer service
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