What reviewers actually say
**What people love:** Patients appreciate the convenient central London locations and modern facilities. Some reviewers praise individual consultants for their expertise and attentiveness during consultations.
**Common concerns:** Numerous complaints about poor aftercare support, delayed responses to complications, and difficulty reaching staff post-procedure. Billing practices are frequently criticized, with hidden costs and aggressive collection tactics mentioned repeatedly.
**Verdict:** The overall picture is significantly negative, with serious service delivery issues outweighing pockets of positive clinical feedback.
**Watch:** Specific surgeons associated with poor surgical outcomes and dismissive attitudes toward patient concerns; Complaints concentrated around cosmetic procedures (breast augmentation, liposuction) with inadequate follow-up for complications; Multiple reports of unexpected additional charges and difficulty obtaining refunds or revisions
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