What reviewers actually say
**What people love:** Patients appreciate the convenient central London locations and professional appearance of facilities. Some reviewers praise specific consultants for their expertise and attentiveness.
**Common concerns:** Significant issues with aftercare support, follow-up communication, and complaint handling are frequently reported. Many patients report high costs, aggressive sales tactics during consultations, and inconsistent quality of results across different practitioners.
**Verdict:** The overall picture is negative, with persistent structural problems in patient care and communication outweighing pockets of clinical competence.
**Watch:** Multiple complaints about specific practitioners delivering poor surgical results or inadequate revision care; Pattern of patients reporting lack of response to complications and unresponsive aftercare teams; Cluster of reviews citing pressure-based sales approaches and feeling rushed through consultations
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