What reviewers actually say
**What people love:** Patients appreciate the convenient London locations and modern facilities. Some reviewers praise individual clinicians for their professionalism and technical skill.
**Common concerns:** Persistent complaints about high costs with limited transparency, aggressive sales tactics, and inconsistent aftercare support. Many patients report difficulty obtaining refunds and frustration with communication following complications.
**Verdict:** The overall picture is negative, with a 2.5/5 rating reflecting serious concerns about value, customer service, and follow-up care that outweigh pockets of clinical praise.
**Watch:** Multiple reports of post-procedure complications with inadequate or delayed clinical response; Cluster of complaints regarding sales pressure and upselling during consultations; Recurring issues with refund requests being denied or delayed
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